International Voice Process Customer Service Representative
7 days ago
We are seeking a skilled professional to handle customer interactions through various channels.
Key Responsibilities:
- Efficiently resolve customer queries while maintaining professionalism.
- Ensure first contact resolution and customer satisfaction.
- Accurately document all customer interactions in the system.
- Collaborate with internal teams to resolve complex issues.
- Adhere to process and quality standards.
Candidate Requirements:
- 0-5 years of experience in customer-facing roles.
- Excellent verbal and written English communication skills.
- Strong problem-solving and interpersonal skills.
- Basic computer literacy and typing skills.
- Flexible to work in rotational shifts, including night shifts.
- Open to working from an office setting as per business needs.
About this role:
This is an exciting opportunity for individuals who possess strong customer service skills and are able to work effectively in a fast-paced environment.
Why choose this role?
This position offers the chance to make a positive impact on customers' lives while developing valuable skills and knowledge in a dynamic industry.
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