
International Banking Voice Process: Customer Service Representative
7 days ago
We are seeking a skilled Customer Support Associate to join our team. In this role, you will be responsible for handling inbound and outbound customer service calls for a leading banking process.
The ideal candidate will have excellent English communication skills, strong problem-solving abilities, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Handle customer inquiries and provide timely resolutions
- Address customer complaints and concerns in a professional manner
- Maintain accurate records of customer interactions
- Collaborate with colleagues to achieve team goals and objectives
Requirements:
- Bachelor's degree in any field
- Minimum 1 year of experience in International BPO (voice process)
- Excellent English communication skills
- Strong problem-solving and customer handling abilities
- Ability to work in a dynamic and ever-changing environment
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A collaborative and supportive team environment
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application.
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