International Banking Voice Process: Customer Service Representative

7 days ago

Delhi NCR Gurgaon Gurugram, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878
Customer Support Associate - Banking Voice Process

We are seeking a skilled Customer Support Associate to join our team. In this role, you will be responsible for handling inbound and outbound customer service calls for a leading banking process.

The ideal candidate will have excellent English communication skills, strong problem-solving abilities, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Handle customer inquiries and provide timely resolutions
  • Address customer complaints and concerns in a professional manner
  • Maintain accurate records of customer interactions
  • Collaborate with colleagues to achieve team goals and objectives

Requirements:

  • Bachelor's degree in any field
  • Minimum 1 year of experience in International BPO (voice process)
  • Excellent English communication skills
  • Strong problem-solving and customer handling abilities
  • Ability to work in a dynamic and ever-changing environment

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A collaborative and supportive team environment

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application.

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