Customer Service Representative

1 week ago

Noida Delhi NCR, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878

Job Overview:

We are seeking a skilled customer service professional to join our team. In this role, you will be responsible for handling customer interactions through voice and non-voice channels.

  • Respond to customer inquiries in a timely and efficient manner
  • Resolve customer complaints and issues efficiently while maintaining a high level of professionalism
  • Ensure first contact resolution and achieve high levels of customer satisfaction
  • Document all customer interactions accurately in the system

Candidate Requirements:

To succeed in this role, you will need to have excellent verbal and written English communication skills. You should also possess strong problem-solving and interpersonal skills, as well as basic computer literacy and typing skills.

  • 0 to 5 years of experience in customer service or related roles
  • Excellent verbal and written English communication skills
  • Strong problem-solving and interpersonal skills
  • Basic computer literacy and typing skills

Work Environment:

As a customer service representative, you will work in a fast-paced environment where no two days are the same. You will be expected to be flexible and adapt quickly to changing situations.

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