Insurance Cluster Manager
4 weeks ago
Position
Insurance Cluster Manager - Branch Banking
Band
4
Reporting to
Regional Director
Function
Strategic Partnerships - DCB
Key Responsibilities:
- Recruit, train, and supervise executives to achieve agreed business targets in the defined cluster and build a progressive partnership with the bank.
- Manage discrepancies at the cluster level, provide support for ongoing issue resolution, manage initiatives deployed, and provide induction and on-the-job training for operations processes and workflows to the team to achieve operations excellence and customer satisfaction.
- Participate in the hiring process, counsel and mentor performance, co-create and implement recognition platforms to build a capable and motivated team in the Max Life Insurance relationship.
- Anticipate training requirements for the partner and lead the development and deployment of partner training programs to increase the selling effectiveness of the team and partner teams on annuity and protection.
- Ensure that system requirements are met to make the relationship productive and mutually beneficial and compliant with all regulatory requirements.
- Deploy and monitor implementation specifically bank staff contests/R&R to accelerate revenue generation with the partner.
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