
Contractor for Client Services
6 hours ago
We are seeking an experienced contractor to join our Client Service Operations team. This role is ideal for highly skilled professionals who can deliver excellent client service and communicate effectively with internal teams. \
Responsibilities:\
- Support account managers in managing ongoing projects by providing timely communication and ensuring seamless execution.\
- Handle client queries in business Japanese, translating and updating internal teams in English for smooth communication.\
- Build strong client relationships by understanding their needs and providing tailored service options.\
- Prepare service quotations and manage timely invoice submissions according to contracts.\
- Accurately understand and convey customer expectations to the team, mitigating risks and miscommunications.\
- Identify and implement improvements in services, processes, and systems.\
Requirements:\
- Strong communication skills and experience in a client-facing role.\
- Excellent organizational and time management skills.\
- Ability to work independently and as part of a team.\
- Fluency in business Japanese and English.\
What We Offer:\
- Opportunity to work with a dynamic team and contribute to the growth of our organization.\
- Professional development and training opportunities.\
- Collaborative and supportive work environment.\
We are committed to diversity, equity, and inclusion in the workplace. If you are a motivated and organized individual with a passion for delivering exceptional client service, we encourage you to apply for this exciting opportunity.
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