Exam Delivery Specialist

4 days ago

Coimbatore, Tamil Nadu, India beBeeOperations Full time ₹ 80,00,000 - ₹ 1,20,00,000

Key Responsibilities Include Coordinating Scheduling Across Multiple Test Centers To Ensure Timely Exam Delivery.

Role Overview

The Role Of Operations Coordinator Plays A Crucial Part In Maintaining High-Quality Standards Through Effective Management And Organization.

As A Key Member Of The Team, You Will Be Responsible For Ensuring Compliance With Company Policies And Industry Standards.

Responsibilities:

  • Coordinated Scheduling Across Multiple Test Centres.
  • Collaborate With Workforce Management On Speaking Examiners Allocation Forecast.
  • Monitor The Utilization Of Test Centers And Recommend Adjustments Or Expansions Based On Demand.
  • Manage Accurate Submission Of Invoices For Test Centers, Verifying Exam Volumes And Facilitating Timely Payments.
  • Coordinate With Internal Teams To Manage Unforeseen Events Ensuring Minimum Impact On Candidates And Stakeholders.
  • Oversee CCTV Monitoring Across Test Centers To Ensure Ongoing Compliance With Regulatory Standards.
  • Handle Requests From Test Centers Regarding Changes In Setup Or Personnel, Directing Them To The Appropriate Internal Teams.
  • Proactively Identify And Communicate Quality-Related Observations Or Opportunities For Improvement To Relevant Teams.
  • Conduct Visits To Test Centers To Assess Operations, Ensure Adherence To Company Standards, And Provide On-Site Support For Continuous Improvement.

Requirements:

  • Bachelor's Degree In Business Administration, Operations Management, Or Related Field Preferred.
  • 1-3 Previous Working Experience In A Multi-Cultured Environment Would Be Considered A Plus.
  • Excellent Attention To Detail.
  • Excellent Command Of The English Language. Extra Languages Desired.
  • Advanced Computer Literacy Required. ECDL Advance Level Certification Desirable.
  • Clear And Effective Communication Skills, Both Written And Verbal.
  • Strong Organizational And Time-Management Skills.
  • Ability To Work Under Pressure And Meet Tight Deadlines.
  • Experience In Liaising With Multiple Teams And Departments.
  • Strong Focus On Compliance, Ensuring All Processes And Communications Adhere To Relevant Regulations, Company Policies, And Industry Standards.
  • Flexibility To Travel As Required To Support Operational Needs.

About This Role

This Is An Opportunity To Join Our Team As An Operations Coordinator, Where You Will Play A Key Role In Ensuring The Smooth Operation Of High-Stakes Test Centers.

Benefits:

We Offer A Competitive Salary Package, Opportunities For Career Growth And Development, And A Collaborative And Dynamic Work Environment.

Our Values:

Quality, Innovation, Passion, Integrity Guide Everything We Do.

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