Patient Care Coordinator

6 days ago


Thiruvananthapuram, Kerala, India Ecorgy Solutions Full time

Our Company Culture:

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Ecorgy Solutions values innovation, teamwork, and customer satisfaction. As a Client Relationship Liaison Officer, you will work in a dynamic environment where you can grow professionally and personally.

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Key Responsibilities:

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You will be responsible for:

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  • Managing communication with clients, ensuring prompt and accurate resolution of their inquiries and issues">
  • Answering incoming calls and providing assistance to clients regarding their patient care needs">
  • Scheduling appointments in the practice management system">
  • Providing information to physicians, patients, and family members">
  • Maintaining professionalism and friendliness in all interactions">
  • Addressing client inquiries and resolving issues efficiently">
  • Ensuring accuracy and timeliness in all tasks">
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Requirements:

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To be successful in this role, you should possess:

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  • A strong command of English and excellent communication skills">
  • 1-5 years of experience in English Voice Processing">
  • Experience in healthcare or patient care coordination is a plus">
  • A preferred American accent">
  • Excellent multitasking and time management skills">
  • Ability to engage with American customers, address inquiries, and serve as the primary point of contact for clients">
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Our Benefits:

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We offer a comprehensive benefits package, including EPF, Group Mediclaim policy after 6 months, gratuity, and rewards based on performance. Additionally, we provide professional development, training, and mentorship programs to support your growth and success.



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