Patient Care Coordinator
6 days ago
Our Company Culture:
">Ecorgy Solutions values innovation, teamwork, and customer satisfaction. As a Client Relationship Liaison Officer, you will work in a dynamic environment where you can grow professionally and personally.
">Key Responsibilities:
">You will be responsible for:
">- ">
- Managing communication with clients, ensuring prompt and accurate resolution of their inquiries and issues">
- Answering incoming calls and providing assistance to clients regarding their patient care needs">
- Scheduling appointments in the practice management system">
- Providing information to physicians, patients, and family members">
- Maintaining professionalism and friendliness in all interactions">
- Addressing client inquiries and resolving issues efficiently">
- Ensuring accuracy and timeliness in all tasks">
Requirements:
">To be successful in this role, you should possess:
">- ">
- A strong command of English and excellent communication skills">
- 1-5 years of experience in English Voice Processing">
- Experience in healthcare or patient care coordination is a plus">
- A preferred American accent">
- Excellent multitasking and time management skills">
- Ability to engage with American customers, address inquiries, and serve as the primary point of contact for clients">
Our Benefits:
">We offer a comprehensive benefits package, including EPF, Group Mediclaim policy after 6 months, gratuity, and rewards based on performance. Additionally, we provide professional development, training, and mentorship programs to support your growth and success.
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