Client Relationship Officers

4 days ago


Thiruvananthapuram, Kerala, India Ecorgy Solutions Full time
Overview:

Ecorgy Solutions, a US-based healthcare BPO, seeks Client Relationship Officers (US Voice) to manage communication with patients, physicians, and vendors, ensuring efficient and professional service.

Location :

Elippode, Trivandrum (Work from Office)

Responsibilities:

Answer incoming calls and assist with patient care needs. Schedule patient appointments in the practice management system. Provide information to physicians, patients, and family members. Maintain professionalism and friendliness in all interactions. Address inquiries and resolve issues efficiently. Ensure accuracy and timeliness in all tasks.

Requirements:

Strong command of English and excellent communication skills. 1-5 years of experience in English Voice Processing. Experience in healthcare or patient care coordination is a plus. Candidates with an American accent preferred. Excellent multitasking and time management skills. Engage with American customers, address inquiries, and serve as the primary point of contact for clients. Willingness to work night shifts (9:30 PM to 6:30 AM) from our office at Elippode, Trivandrum.

Benefits:

EPF, Group Mediclaim policy after 6 months, gratuity, and rewards based on performance. Professional development, training, and mentorship programs.

How to Apply: For more details on compensation, call

9061161927 .To apply, send your resume to

.

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