Customer Service Banking Professional
2 weeks ago
Customer Service Representative
">- Provide exceptional customer service to ensure a positive experience for customers.
- Process transactions accurately and efficiently, handling cash, checks, and payments.
- Assist customers with account inquiries, transactions, and problem resolution.
- Promote bank products and services to customers, educating them on digital banking options and assisting with online mobile banking setup.
- Maintain accurate transaction records and balance cash drawers.
- Collaborate with team members to ensure efficient branch operations.
- Adhere to all banking regulations and security procedures.
Qualifications
">- High school diploma or equivalent required; MBA preferred.
- Previous experience in banking, customer service, or a related field is preferred but not required.
- Strong interpersonal skills and the ability to communicate effectively with customers and colleagues.
- Excellent numerical and problem-solving abilities.
- Proficiency in computer applications, including Microsoft Office and banking software.
- Attention to detail and accuracy in handling financial transactions.
- Ability to multitask and work efficiently in a fast-paced environment.
Benefits
">- Competitive salary.
- Comprehensive health and retirement benefits.
- Paid time off and holidays.
- Opportunities for career advancement and professional development.
- Positive and supportive work environment.
- Employee discounts on banking products and services.
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