Telecom Systems Manager

7 days ago


Chennai, Tamil Nadu, India Indiglobe IT Solutions Pvt. Ltd. Full time
Job Title: Telecom Systems Manager

Job Summary:
Indiglobe IT Solutions Pvt. Ltd. is seeking a highly skilled Telecom Systems Manager to join our team. As a Telecom Systems Manager, you will be responsible for managing and coordinating the organization's telecom systems and services. This includes overseeing the installation, configuration, and maintenance of telecom hardware and software, as well as monitoring and analyzing telecom expenses to optimize costs and identify saving opportunities.

Key Responsibilities:

* Coordinate and manage the organization's telecom systems and services
* Oversee the installation, configuration, and maintenance of telecom hardware and software
* Monitor and analyze telecom expenses to optimize costs and identify saving opportunities
* Collaborate with vendors to ensure service delivery and SLA compliance
* Respond to telecom-related issues, troubleshoot, and provide timely resolutions
* Develop and maintain telecom policies, procedures, and documentation
* Assist in the planning and implementation of telecom projects and initiatives
* Conduct regular assessments and audits of the telecom infrastructure
* Provide technical support and training to staff on telecom equipment and applications
* Stay updated on industry trends and advancements in telecom technology

Required Qualifications:

* In-depth knowledge and experience of Telecom billing and local provision processes in an Enterprise environment
* Working directly with telecom carriers and internal customers on a daily basis to obtain quotes, place orders, and coordinate installations to ensure proper service delivery
* Experience with MACD (Moves, Adds, Changes, and Deletions) orders in a day-to-day environment
* Experience in Telecom Expense Management systems
* Oracle financials, Rivermine/Tangoe, Microsoft Office/Outlook, Advanced Excel, Power BI, ServiceNow
* Good understanding of MPLS/VoIP/TDM/DIA/SDWAN and any other Telecommunications Technology

What We Offer:

* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and experienced Telecom Systems Manager looking for a new challenge, please submit your resume and cover letter to [insert contact information].

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