Customer Experience Director

5 days ago


Gurgaon, Haryana, India DLF Hospitality Full time
Responsibilities
  • Building and maintaining relationships with the resident community
  • Identifying the needs of residents to ensure a pleasant lifestyle experience
  • Developing and implementing customer engagement strategies
  • Promptly responding to resident feedback
  • Keeping residents updated on the latest products/services to increase sales

You will also be responsible for data management, including thorough data backup on all residents, attending condominium meetings, and ensuring upkeep and maintenance of data, minutes/board resolutions.



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