
Telecom Service Delivery Expert
5 days ago
Key Responsibilities:
- Oversee telecom vendor management, including large international carriers and tactical suppliers.
- Ensure efficient and effective delivery of telecom services across bp's global operations.
- Manage complex telecom billing, finance processes, and budgeting to ensure alignment with value and business goals.
- Coordinate and deliver Telco services across multiple time zones, regions, and sites.
- Lead technology delivery initiatives involving the implementation of telecom products, platforms, and business processes.
- Act as the key liaison between internal stakeholders, business units, and delivery teams to ensure alignment on goals, schedules, and deliverables.
- Apply Agile delivery methods to manage dependencies, track progress, and promote continuous delivery.
- Utilize data to monitor platform performance, ensure compliance, and drive operational improvements.
- Provide transparent and accurate reporting to support financial tracking and business decision-making.
- Guide internal teams and external vendors to ensure optimized resource planning and delivery execution.
Essential Education & Experience:
- Bachelor's degree in Computer Science or equivalent work experience.
- Minimum 3 years of experience in an IT, telecom billing, or finance-focused environment.
- Strong background in managing large-scale, multi-stakeholder technology initiatives.
- Solid experience with financial management, vendor coordination, and telecom service delivery.
- Strong communication and influencing skills to manage cross-functional stakeholders.
- Proficiency in balancing strategy with hands-on execution, problem-solving, and ownership mindset.
Desirable Criteria:
- Experience in Telecom Expense Management (TEM) platforms.
- Familiarity with telecom billing and finance processes.
- Experience working with telecom carriers and managing global vendors.
- Ability to manage delivery of complex programs across geographies.
- Previous experience working in collaborative, distributed global teams.
Our Ideal Candidate:
- A highly skilled telecom professional with a strong understanding of telecom service delivery and vendor management.
- Proven experience in managing large-scale technology initiatives and leading cross-functional teams.
- Excellent communication and influencing skills with the ability to manage stakeholders at all levels.
- Strong analytical and problem-solving skills with the ability to balance strategy with hands-on execution.
- Ability to work effectively in a fast-paced, dynamic environment with multiple priorities and deadlines.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work on exciting and challenging projects.
- A collaborative and supportive team environment.
- Professional development and growth opportunities.
- A flexible and remote work arrangement.
How to Apply:
Please submit your resume and cover letter to us via email. We look forward to hearing from you
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