Airline Operations Support Specialist

6 days ago


Chennai, Tamil Nadu, India IGT Solutions Full time

Job Opportunity

We are seeking a skilled Airline Operations Support Specialist to join our team at IGT Solutions. This role involves providing exceptional customer service while handling various administrative and operational functions within the airline process.

About the Role

The successful candidate will be responsible for ensuring efficient handling of passenger services, ticketing, reservations, cancellations, and flight operations while maintaining high standards of customer service.

Key Responsibilities:

  • Ticket booking, cancellation, and flight delay resolution via voice communication
  • Resolving queries related to refunds and baggage issues
  • Providing customers with accurate flight information

Requirements

To be successful in this role, you should have:

Qualifications: HSC / Graduate

Communication Skills: Fluent English Communication

Work Schedule: 6 Days working 24*7 Rotational Shifts (Including Night Shifts) with 1 Rotational Week Off

Salary

This is a highly competitive role offering a salary package of INR 15,605 (CTC) and an in-hand salary of approximately INR 13,100, depending on qualifications and experience.

Benefits

We offer excellent benefits including incentives up to INR 5,000/month post-hitting production floor, based on performance, as well as over-time compensation.

How to Apply

If you meet the requirements and are passionate about delivering exceptional customer service, please send your resume to yogesh.luthra10@igtsolutions.com or contact us at 9310348569.



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