
Monitoring and Incident Response Specialist
1 week ago
Job Opportunity:
- Utilize advanced analytical skills to identify potential system failures and areas for improvement.
- Implement effective incident communication strategies by crafting comprehensive reports and providing timely updates to stakeholders.
- Employ exceptional interpersonal skills to facilitate seamless communication with end customers and incident commanders.
Key Responsibilities:
- Respond promptly to automated alerts and initiate detailed incident reports.
- Collaborate closely with cross-functional teams to ensure seamless service delivery.
- Develop a deep understanding of observability tools, including metrics, monitoring systems, and Prometheus.
Essential Qualifications:
- 3+ years of experience in monitoring and responding to globally deployed web applications.
- Strong background in working with microservices on a Kubernetes environment.
- Advanced knowledge of observability tools, focusing on operational metrics and performance optimization.
Nice to Have:
- Experience with LLM or AI technologies.
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