Operations Director, India Network
5 days ago
This is a compliance-focused role within myGwork, an employer committed to diversity and inclusivity. The estimated annual salary for this position in India is ₹12,00,000 - ₹18,00,000.
About the JobThe Operations Manager plays a pivotal role in driving compliance culture across the 3P SC Network. Key responsibilities include centrally managing network performance by implementing process improvements and reviewing models, handling commercial negotiations with partners, and executing site launches/closures end-to-end. The successful candidate will also be responsible for ensuring readiness of all sites for events through leading indicators measurement and workforce hiring & training coordination.
Key Responsibilities- Risk Mitigation and Compliance: Identify risks and develop mitigating initiatives related to compliance by engaging with the TRC and 3P Partner for timely audits, identification, documents verification and CAPs.
- Network Performance Management: Oversee and manage the 3P Middle Mile Network Performance, collaborating with MPO, L&D and 3P Partners across 14 3P Sort Centers in IN.
- Commercial Analysis for FCF: Own commercials through detailed analysis, working in close coordination with the Procurement team to achieve mutually beneficial costs and agreements.
- Billing Account Management: Ensure budget planning for partner accounts are completed in coordination with Finance.
- Loss Recovery Mechanism: Develop and implement stringent recovery mechanisms like automated reports, standard deep dive formats and reviews to minimize losses and improve overall operational efficiencies.
- 2+ years of employee and performance management experience.
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
myGwork is an inclusive employer and a member of the largest global platform for the LGBTQ+ business community. We offer a supportive and diverse work environment that empowers our employees to deliver the best results for our customers.
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