Telecom Operations Director

2 weeks ago


Bengaluru, Karnataka, India Airowire Full time
Job Description

Airowire is seeking a talented Telecom Operations Director to oversee the day-to-day operations of our Network Operations Center. As a key member of our team, you will be responsible for ensuring that our network operations are running smoothly and efficiently.

Your primary responsibilities will include:

  • Oversight of incident, service request, change, and problem management processes;
  • Mentoring and developing shift managers;
  • Leading regular team meetings for feedback and operational updates;
  • Conducting performance reviews and implementing career planning initiatives;

We are looking for someone with:

  • 6-8 years of experience in a leadership role within NOC operations;
  • Strong understanding of telecommunication networks, processes, and methodologies;
  • Proven leadership skills in scheduling, performance reviews, recruitment, and disciplinary actions;

A Bachelor's/Master's degree in Business administration, IT, Telecommunications, or a related field is required. Industry certifications such as ITIL/ITSM are highly preferred.



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