Telecom Operations Expert

4 days ago


Bengaluru, Karnataka, India Tangoe Full time

At Tangoe, we are seeking a highly skilled Telecom Operations Expert to join our team.

Salary: $85,000 - $110,000 per year

About the Role

We are looking for an experienced professional with a strong background in telecommunications and operations management. The ideal candidate will have 4+ years of experience in a similar role and a bachelor's degree or relevant certification in accounting or finance.

The Telecom Operations Expert will be responsible for providing critical support and management of customer fixed and mobile carrier invoices. This includes ensuring invoices are received, processed, and allocated according to customer business rules and requirements.

Key Responsibilities:

  • Monitor client invoices to ensure all expected invoices are received and loaded into Tangoe's expense management tools.
  • Allocate client charges to appropriate cost center and General Ledger (GL) codes based on client rules.
  • Resolve any invoicing/billing issues with telecom carriers.
  • Maintain and reconcile telecom inventory.
  • Work with cross-functional teams to develop and enforce clear processes and procedures.
  • Create, maintain, and review customer action items as part of recurring operational status meetings.

Qualifications:

  • 4+ years of experience in a similar role.
  • Strong quantitative abilities with experience in database management, data gathering, and analysis.
  • Minimum of a Bachelor's degree or relevant certification in Accounting or Finance.

Working Conditions:

This is an office environment with a mix of remote and in-office work. The successful candidate will be required to work from the office three days a week and remotely two days a week.



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