Voice of Customer Expert

Job DescriptionWe are seeking highly skilled and motivated individuals to join our US-based customer support team. As a Voice Process Associate, you will be responsible for handling inbound and outbound customer calls, resolving queries related to products, services, billing, or technical issues, and ensuring high levels of customer satisfaction through...

Job Opportunity:Are you a detail-oriented individual with excellent communication skills?We are seeking a skilled International Voice Process professional to join our team.In this role, you will be responsible for ensuring the accuracy and completeness of new orders, processing them on a web-based system, and providing timely support to customers. Your...

Job DescriptionPromote Innovative Customer Engagement in Healthcare by Combining AI and Voice Technology.We're revolutionizing patient access and enhancing the primary care experience with EMMA, our cutting-edge AI receptionist for GP practices. By integrating Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), advanced prompt engineering,...

Customer Support Professional">Job Overview:We are seeking a dedicated and customer-focused individual to take on the role of Customer Support Professional. This position involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience.Key Responsibilities:Handle incoming...

Expert Voice Network Specialist RequiredAbout the Role:We are seeking a highly skilled Voice Over Internet Protocol (VoIP) network specialist to deliver seamless customer experiences. If you have strong hands-on experience with Cisco Contact Center Enterprise components and a passion for excellence, this opportunity is ideal for you.Main...

We are seeking a seasoned Telecommunications and Cybersecurity Expert to join our team. This highly skilled individual will be responsible for ensuring the security, reliability, and high performance of our communications systems.The ideal candidate will have a strong background in Voice/UC engineering and Firewall administration, with expertise in Cisco...

Dynamic Customer Support OpportunityWe are seeking highly motivated and customer-centric professionals to join our global voice support team, delivering exceptional service quality and maintaining high levels of customer satisfaction.Key Responsibilities:Handle inbound and outbound customer calls for international clients with efficiency and...

Customer Support Representative Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our international voice support team.The role involves handling inbound and outbound customer calls, resolving queries efficiently and professionally, maintaining high levels of customer satisfaction and service quality, and documenting...

Job Title:">Strategic Communications Expert">This is a full-time role for a Brand Communications Manager at KBS International, responsible for developing and executing strategic communication plans, managing brand messaging, and overseeing integrated marketing campaigns.">Daily Tasks:">">Ensuring consistent brand voice across all media">Handling public...

Job DescriptionWe are seeking a highly skilled Voice Support Specialist to join our team. As a key member of our customer support function, you will play a vital role in ensuring the delivery of exceptional service to our clients.Key Responsibilities:Update CRM and make outbound calls daily using provided leadsVerify and screen prospective customer...