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Customer Service Representative
2 weeks ago
We are seeking a highly skilled Voice Support Specialist to join our team. As a key member of our customer support function, you will play a vital role in ensuring the delivery of exceptional service to our clients.
Key Responsibilities:
- Update CRM and make outbound calls daily using provided leads
- Verify and screen prospective customer data
- Capture additional information and assess customer interest in our company's products
- Work closely with the Sales team for lead allocation
- Ensure lead accuracy and quality before handing off to counsellors
Requirements
To be successful in this role, you will require:
- Any graduate
- Strong spoken English communication skills
- Comfortable with dynamic voice process role
- Highly energetic and interested in rapid growth
Benefits
As a valued member of our team, you can expect:
- Growth opportunities in a fast-paced environment
- Supportive team and positive work culture
- Opportunity to work with a leading Indian edtech brand on a global platform
- Open door policy and collaborative leadership
- Mentorship from industry-leading professionals
- Monthly engagement activities and recognition programs
- Uncapped growth potential
