Functional Support Specialist

7 days ago

Guntur, Andhra Pradesh, India beBeeWorkday Full time US$ 90,000 - US$ 1,15,000
Workday Expert Wanted

We are seeking an experienced professional to provide functional and technical support for our Workday platform.

This role involves managing day-to-day support requests, ensuring system stability, and delivering continuous improvement initiatives across HR, Payroll, Finance, or other Workday modules in scope.

Key Responsibilities:
  • Provide L2/L3 support for Workday users, ensuring timely resolution of incidents and service requests.
  • Monitor, troubleshoot, and maintain Workday integrations and business processes.
  • Partner with HR, Payroll, Finance, and IT teams to understand business requirements and provide Workday solutions.
  • Assist with configuration changes, enhancements, and release management.
  • Conduct impact assessments for Workday updates and new functionality.
  • Prepare and maintain documentation (knowledge base articles, process flows, support procedures).
  • Provide user training and guidance as needed.
  • Ensure compliance with data security, privacy, and audit requirements.
Requirements:
  • 3+ years of experience working with Workday in a support or consulting capacity.
  • Strong hands-on knowledge of at least two Workday modules.
  • Experience supporting Workday integrations.
What We Offer:
  • 100% remote role servicing a leading Australian organization.
  • Exposure to diverse Workday modules and projects.
  • Collaborative and supportive virtual team environment.
  • Opportunity to influence ongoing enhancements and transformation initiatives.

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