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Senior Documentation Specialist
2 months ago
About Genpact
Genpact (NYSE: G) is a global professional services and solutions firm that delivers outcomes shaping the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Job Title: Senior Documentation Specialist
We are looking for a talented and dedicated Technical Writer to join our R&D team in India and document our market-leading product Artifactory.
Key Responsibilities:
- Collaborate closely with Product Managers, Developers, and other Subject Matter Experts to understand requirements, create outlines, and document new features
- Produce structured, clean, and intuitive end-user documentation, including user guides, release notes, use cases, API content, and more.
- Write and manage knowledgebase articles, user guides, and other documentation deliverables.
- Track features and enhancements using Agile tools, identifying requirements and writing new content to accompany releases
Collaboration Opportunities:
Collaborate with other writers on projects such as updating the documentation style guide, contributing to the design system, and contributing to our internal wiki
Qualifications:
- Proven experience as a Technical Writer in an enterprise software development environment
- English at native level
- Strong interpersonal skills with the ability to build and maintain key relationships
- Excellent writing skills with an ability to structure content effectively and write clearly
- Ability to work independently with a strong sense of responsibility and commitment
- Capable of working accurately and quickly with attention to detail
- Ability to multitask and meet tight deadlines, doing what's required to release content on time, including occasionally jumping online at less conventional times
Estimated Salary: $80,000 - $120,000 per annum
About the Role:
As a Senior Documentation Specialist, you will be responsible for creating high-quality technical documentation for our market-leading product Artifactory. You will collaborate closely with cross-functional teams to understand requirements, create outlines, and document new features. Your excellent writing skills and ability to structure content effectively will enable you to produce clean, intuitive end-user documentation. If you have a proven track record of working as a Technical Writer in an enterprise software development environment, possess strong interpersonal skills, and can work accurately and quickly with attention to detail, this role may be an exciting opportunity for you.
