Customer Service Liaison

2 weeks ago


Pune, Maharashtra, India beBeeOrder Full time ₹ 1,04,000 - ₹ 1,30,878

Job Title: Customer Order Management Representative

Job Description:

This role is responsible for managing customer orders and enquiries with minimal supervision. The ideal candidate will have excellent communication skills, be able to work independently, and have a high level of accuracy in processing orders.

  • Manage first-call resolution for customer orders and enquiries, including responding to frequently asked questions (FAQs) and resolving common enquiries.
  • Process customer orders within the order management system, accurately and within the required deadline.
  • Compile and distribute export and shipping documentation to enable customer orders to be processed in a timely manner.
  • Publish confirmations and notifications to customers, such as order acknowledgements, shipment notifications, and invoices.
  • Collaborate with other teams to seek resolution to challenging enquiries or complaints, providing documentation and continual communication to customers throughout the process.
Required Skills and Qualifications:

The successful candidate will have:

  • Good Advanced Excel knowledge.
  • Strong data analytical skills and supply chain knowledge.
  • A good understanding of PowerBI and SQLM would be an added advantage.

The role is full-time and permanent, with opportunities for career growth and development.

Benefits:

The company offers a competitive salary and benefits package, including:

  • Opportunities for professional development and training.
  • A collaborative and supportive work environment.
  • A range of employee benefits, including health insurance and retirement plans.


  • Pune, Maharashtra, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 70,00,000

    Job Overview:We are seeking a highly skilled and experienced Global Customer Service Liaison to join our team. This role is responsible for handling international voice process, providing exceptional customer service, and resolving technical issues in a timely and efficient manner.Key Responsibilities:Customer Support: Handle customer queries and issues via...


  • Pune, Maharashtra, India beBeeCustomer Liaison Full time US$ 40,000 - US$ 50,000

    At the heart of our organisation, we have a dedicated team working tirelessly to deliver essential services to millions of people worldwide. Our primary goal is to provide light, heat and mobility to those who need it most, while contributing to a low-carbon future.We are committed to leading the way in making energy cleaner and better. This involves...


  • Pune, Maharashtra, India beBeeService Full time ₹ 15,00,000 - ₹ 20,00,000

    Job OpportunityThe Fresher Service Coordinator is a vital role that involves recruiting and training customer service or human resources employees. They will also manage employee schedules, act as a liaison between clients and the company, answer client and customer questions, and address and resolve any issues and complaints.Main Responsibilities:• Hiring...


  • Pune, Maharashtra, India beBeeCustomerService Full time ₹ 4,50,000 - ₹ 8,50,000

    Front Office RepresentativeWe are seeking a highly skilled professional to join our team as a Front Office Representative. The successful candidate will be responsible for delivering exceptional customer service, handling front desk operations, and ensuring smooth guest relations.Key Responsibilities:Manage front desk operations, including greeting and...

  • Sales Liaison

    2 weeks ago


    Pune, Maharashtra, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Title: Sales LiaisonWe are seeking a highly skilled Sales Liaison to support our sales team by effectively managing customer relationships, coordinating post-sales activities, and ensuring seamless internal operations.Support the sales team in achieving sales targets through effective communication and coordinationManage and maintain accurate customer...


  • Pune, Maharashtra, India beBeeCustomerService Full time ₹ 15,00,000 - ₹ 28,00,000

    Job Title: Customer Service ProfessionalAbout the Role:This position involves handling customer contracts, serving as a liaison between customers and internal teams, and resolving issues in a timely manner. As a Customer Service Professional, you will be responsible for communicating with customers, managing orders, and collaborating with colleagues to...


  • Pune, Maharashtra, India fourth dimension groupfdg Full time ₹ 14,40,000 - ₹ 25,60,000 per year

    Designation: Architect – Liaison/Draftsman - LiaisonQualification: B. Arch / Diploma ArchitectureDesired Experience: 10+ years.Key Responsibilities:· Understand the site, environment, culture, and history of the area, as well as the vision of the project.· Knowledge of local and government regulations, building codes, and local planning and zoning...


  • Pune, Maharashtra, India beBeeCustomerRelations Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Client Liaison SpecialistDescription:We are seeking a professional to provide exceptional service and create memorable experiences for our clients during property visits. As a Client Liaison Specialist, you will be the first point of contact for prospective clients, ensuring a seamless and high-standard experience that reflects our brand's...


  • Pune, Maharashtra, India Enhanceplus consultant Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job OverviewWe are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients.You will be required to respond to customers' queries and resolve them as soon as...


  • Pune, Maharashtra, India beBeeBusinessDevelopment Full time

    Job Title: Business Development Liaison">About the Role:">Meet with clients to understand their insurance needs and provide tailored solutions.">Assist customers with policy renewals and help them start new policies.">Sell insurance policies to clients, focusing on life, health, pension, and general insurance products.">">Requirements:">We are looking for...