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Process Quality Manager
1 month ago
Job Summary
We are seeking a highly skilled Process Quality Manager to join our team at Equiniti. The successful candidate will be responsible for ensuring the highest standards of quality in our operations.
Key Responsibilities
- Develop and implement quality control processes to ensure compliance with regulatory requirements.
- Conduct regular audits to identify areas for improvement and implement corrective actions.
- Collaborate with cross-functional teams to drive process improvements and increase efficiency.
- Provide coaching and training to team members to enhance their quality skills.
- Monitor and report on quality metrics to senior management.
Requirements
- 12 months experience in a quality assurance role.
- Proven track record of improving quality performance and reducing errors.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong analytical and problem-solving skills.
About Equiniti
Equiniti is a leading provider of technology-enabled business process outsourcing services. We deliver a range of solutions to support our clients' operations, including customer experience, process improvement, and technology enablement.
