Client Services Expert

3 weeks ago


Bengaluru, Karnataka, India F335 Deutsche India Private Limited, Bangalore Branch Full time

Job Summary

F335 Deutsche India Private Limited, Bangalore Branch is seeking a skilled Client Services Specialist to join its team. The successful candidate will be responsible for managing client communications, trade capture, and settlement issues.

Your Key Responsibilities

  • Manage client communications, including statement generation, daily trade volumes, open position reporting issues, and delivery confirmations/notifications.
  • Provide due diligence on downstream systems to ensure proper trade capture.
  • Research and resolve issues and inquiries regarding exchange-facing trades.
  • Liaise with clients, internal teams, and external contacts to efficiently process trades and resolve issues.

Requirements

  • Futures and Options business and market knowledge.
  • Experience in a client-facing role.
  • Ability to analyze data to determine root cause of problems.
  • Good communication and interpersonal skills.
  • Ability to take ownership, prioritize work, and manage time effectively.
  • Sound MS Office skills, particularly in MS Excel.

What We Offer

  • Training and development opportunities to help you excel in your career.
  • Flexible working arrangements to assist you balance your personal priorities.
  • A culture of continuous learning to aid progression.
  • A range of flexible benefits that you can tailor to suit your needs.


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