Client Services Expert
3 weeks ago
Job Summary
F335 Deutsche India Private Limited, Bangalore Branch is seeking a skilled Client Services Specialist to join its team. The successful candidate will be responsible for managing client communications, trade capture, and settlement issues.
Your Key Responsibilities
- Manage client communications, including statement generation, daily trade volumes, open position reporting issues, and delivery confirmations/notifications.
- Provide due diligence on downstream systems to ensure proper trade capture.
- Research and resolve issues and inquiries regarding exchange-facing trades.
- Liaise with clients, internal teams, and external contacts to efficiently process trades and resolve issues.
Requirements
- Futures and Options business and market knowledge.
- Experience in a client-facing role.
- Ability to analyze data to determine root cause of problems.
- Good communication and interpersonal skills.
- Ability to take ownership, prioritize work, and manage time effectively.
- Sound MS Office skills, particularly in MS Excel.
What We Offer
- Training and development opportunities to help you excel in your career.
- Flexible working arrangements to assist you balance your personal priorities.
- A culture of continuous learning to aid progression.
- A range of flexible benefits that you can tailor to suit your needs.
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