Operational Management Specialist

2 weeks ago


Chennai, Tamil Nadu, India Dolphin Consultants Full time
Agency Manager Role at Dolphin Consultants

We are seeking a highly motivated and experienced Operational Management Specialist to lead agency performance at Dolphin Consultants. As an Agency Manager, you will be responsible for identifying areas of improvement and developing strategies to enhance overall efficiency.

In this role, you will work closely with clients to ensure seamless service delivery and product implementation. Your exceptional communication skills will enable you to clearly convey any performance concerns to management and suggest actionable recommendations.

  • Key Responsibilities:
  • Recruiting, evaluating, and training new team members to optimize their performance.
  • Analyzing performance metrics and creating targeted action plans to drive growth.
  • Fostering strong relationships with staff and clients through effective communication and stakeholder engagement.
  • Maintaining a high level of productivity among team members by promoting efficient time management practices.
  • Ensuring all team members adhere to company policies, guidelines, and regulations.
  • Staying up-to-date on industry trends and leveraging this knowledge to drive business innovation.
  • Bachelor's degree in Marketing, Management, HR, or a related field.
  • 3-5 years of experience in agency management, with a proven track record of success.
  • Exceptional leadership and interpersonal skills.
  • Excellent time management and organizational abilities.
  • Strong networking capabilities.
  • Able to manage multiple projects simultaneously.

Estimated Salary: $80,000 - $120,000 per year, depending on location and experience. If you are a results-driven professional with a passion for operational excellence, we encourage you to apply for this exciting opportunity.



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