Content Moderation Senior QA Specialist
2 weeks ago
Job Title: Content Moderation Senior QA Specialist
Job Summary: We are seeking a highly skilled Content Moderation Senior QA Specialist to join our team at Gear Inc. The ideal candidate will have a strong background in quality assurance and content moderation, with excellent analytical and communication skills.
Key Responsibilities:
- Develop and implement effective quality assurance processes for content moderation.
- Evaluate the quality of content moderation products through audits and random sampling.
- Analyze the performance of content moderators and provide constructive feedback.
- Collaborate with the moderating team leaders to resolve issues and implement corrective measures.
- Maintain thorough records of QA evaluations and conclusions.
Requirements:
- Bachelor's degree in a relevant field, such as communications or quality assurance.
- Fluent English language skills, with a minimum C1 level.
- Excellent verbal and written communication skills in English and Nepali.
- Proven track record of success in quality assurance or content moderation roles, emphasizing process improvement.
- High levels of critical and analytical thinking.
- Excellent attention to detail and ability to notice errors.
- Proficiency in QA software and tools.
- Knowledge of content standards and norms for internet platforms.
- Ability to coach and deliver constructive criticism.
- Talents in data analysis and reporting.
- Team management experience is preferred.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional development and continuing education.
- Fulfilling and rewarding work helping individuals improve their mental wellbeing.
- Contribution to the overall mental health and wellness of the community.
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Kolkata, West Bengal, India Gear Inc Full time{"title": "Content Moderation Senior Quality Assurance Specialist", "description": "At Gear Inc, we are seeking a highly skilled Content Moderation Senior Quality Assurance Specialist to join our team. As a key member of our content moderation team, you will be responsible for ensuring the quality of our content moderation activities. Your primary focus will...
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