Senior Quality Assurance Specialist
4 weeks ago
Job Title: Senior Quality Assurance Specialist
Job Summary:
Gear Inc is seeking a highly skilled Senior Quality Assurance Specialist to join our team. As a key member of our content moderation team, you will be responsible for ensuring the quality of our content moderation activities.
Key Responsibilities:
- Develop and implement quality assurance programs to ensure content moderation meets high standards.
- Conduct thorough analyses of content moderator performance and provide constructive feedback.
- Collaborate with content moderators to improve their skills and knowledge.
- Monitor and report on content moderation metrics to ensure quality standards are met.
- Work closely with the content moderation team to resolve issues and implement corrective actions.
Requirements:
- Bachelor's degree in a relevant field (e.g. communications, quality assurance).
- Excellent verbal and written communication skills in English.
- Proven track record of success in quality assurance or content moderation roles.
- High levels of critical and analytical thinking.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional development and continuing education.
- Fulfilling and rewarding work helping individuals improve their mental wellbeing.
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