Senior Quality Assurance Specialist

4 weeks ago


Kolkata, West Bengal, India Gear Inc Full time

Job Title: Senior Quality Assurance Specialist

Job Summary:

Gear Inc is seeking a highly skilled Senior Quality Assurance Specialist to join our team. As a key member of our content moderation team, you will be responsible for ensuring the quality of our content moderation activities.

Key Responsibilities:

  • Develop and implement quality assurance programs to ensure content moderation meets high standards.
  • Conduct thorough analyses of content moderator performance and provide constructive feedback.
  • Collaborate with content moderators to improve their skills and knowledge.
  • Monitor and report on content moderation metrics to ensure quality standards are met.
  • Work closely with the content moderation team to resolve issues and implement corrective actions.

Requirements:

  • Bachelor's degree in a relevant field (e.g. communications, quality assurance).
  • Excellent verbal and written communication skills in English.
  • Proven track record of success in quality assurance or content moderation roles.
  • High levels of critical and analytical thinking.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional development and continuing education.
  • Fulfilling and rewarding work helping individuals improve their mental wellbeing.


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