Quality Assurance Specialist

3 weeks ago


Kolkata, West Bengal, India TELETRIX INFOTECH PVT Full time

Job Title: Quality Assurance Specialist

We are seeking a highly skilled Quality Assurance Specialist to join our team at TELETRIX INFOTECH PVT.

Key Responsibilities:

  • Design and implement quality monitoring formats and standards.
  • Perform call monitoring and provide trend data to the site management team.
  • Use quality monitoring data management systems to track performance at the team and individual level.

Requirements:

  • Good knowledge of MS Excel, including pivot tables, vlookup, and excel functions.
  • Excellent communication skills in English.

Working Hours: Mon-Sat, 8:00am - 6:00pm



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