
Outbound Collections Manager
1 day ago
The AGM Outbound Collection role is responsible for managing the outbound collections call centre and partner, driving retention and collection from various outbound calling campaigns for assigned circles.
Key result areas/accountabilities include achieving key KPIs of retention, collections, CSAT, and quality scores, as well as partnering with management and regular outbound performance monitoring.
Core competencies, knowledge, and experience required for this role include exposure to customer retention roles, hands-on experience of customer life cycle management, collections management, and sound analytical skills and strategic thinking.
Must-have technical/professional qualifications include a graduate or PG in any field, communication skills, MS Office & Presentation Skills.
This role offers an opportunity to contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow.
Essential Skills and QualificationsExposure to customer retention roles, hands-on experience of customer life cycle management, and collections management are essential for this role.
Sound analytical skills and strategic thinking are also necessary to achieve the desired outcomes.
Must-have technical/professional qualifications include a graduate or PG in any field, communication skills, MS Office & Presentation Skills.
Company BenefitsVodafone Idea Limited provides pan-India voice and data services across 2G, 3G, and 4G platforms.
As a company committed to delivering delightful customer experiences, you will have opportunities to grow and develop your career in a dynamic industry.
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AGM - Outbound Collection
6 days ago
Delhi, Delhi, India Vodafoneidea Full time ₹ 5,00,000 - ₹ 10,00,000 per yearVodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...
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Senior Collections Manager
5 days ago
Delhi, Delhi, India beBeeRetention Full time ₹ 10,54,504 - ₹ 14,56,858Job DescriptionVodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership, delivering delightful customer experiences and contributing towards creating a truly Digital India.Key ResponsibilitiesManage outbound collections call centres and partnersDrive retention and collection from various outbound calling campaigns for assigned...
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Outbound Operations Manager
3 days ago
Delhi, Delhi, India beBeeLeadership Full time ₹ 18,00,000 - ₹ 22,00,000**Job Title:** Outbound Team LeadAs a key player in ensuring customer satisfaction, you will lead a team of associates and guide them to follow standard work practices.**Key Responsibilities:Manage daily operations of the team with efficiencyLead and motivate associates to meet customer expectations by delivering exceptional resultsIdentify performance...
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Regional Collections Manager
2 days ago
Delhi, Delhi, India beBeeCollections Full time ₹ 1,00,00,000 - ₹ 1,20,00,000Job Title:">Regional Collections Manager - Non Mobility">About the Role:">We are seeking a highly skilled Regional Collections Manager to join our team. As a key member of our finance function, you will be responsible for driving collections performance and reducing bad debt across our non-mobility business.">Key Responsibilities:">• Manage and drive...
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Regional Collections Lead
1 day ago
Delhi, Delhi, India beBeeCollections Full time ₹ 1,20,00,000 - ₹ 1,50,00,000Job Summary:","Regional Collections Lead - Non Mobility"," We are seeking a skilled Regional Collections Lead to manage and drive the cluster-wide collections of non-mobility accounts."," In this role, you will be responsible for coordinating with various functional verticals to ensure timely collections, low bad debt, and revenue...
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Debt Collection Specialist
2 days ago
Delhi, Delhi, India beBeeDebtCollection Full time ₹ 8,00,000 - ₹ 12,00,000Accounts Receivable ManagerThe Accounts Receivable Manager will oversee the entire accounts receivable process, ensuring timely collection of outstanding debts from customers or clients. This role requires strong leadership skills, as well as the ability to analyze data and develop effective strategies for debt collection.JOB RESPONSIBILITIES:Develop and...
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3 Days Left: AGM
5 days ago
Delhi, Delhi, India Vodafoneidea Full timeJob DescriptionVodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful...
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Collections Leadership Position
1 day ago
Delhi, Delhi, India beBeeCreditRecovery Full time ₹ 8,00,000 - ₹ 12,40,000Credit Recovery ManagerJob OverviewAbout the Role:We are seeking an experienced Credit Recovery professional to manage our collections team in India. The successful candidate will be responsible for developing and implementing effective collection strategies, managing team performance, and driving process improvements.Key Responsibilities:
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Sales Collection Specialist
1 day ago
Delhi, Delhi, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 10,00,000Job DescriptionThe primary responsibility of this role is to ensure timely collection of outstanding payments from customers, maintain a healthy cash flow, and support the credit control process.This involves following up with customers through various channels, monitoring accounts for overdue payments, and initiating collection efforts as needed.Follow up...
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Digital Collections Professional
22 hours ago
Delhi, Delhi, India beBeeDigitalCollections Full time US$ 6,00,000 - US$ 10,00,000**Job Overview**The Digital Collections Team Leader oversees a team of specialists to achieve performance targets, focusing on strategy development and customer experience.This role involves analyzing campaign performance, managing digital collections, and ensuring team motivation.Key Responsibilities:Develop and execute digital collections strategies to...