Head of Customer Experience

Job Title: Centre Head">The Centre Head is a key role in driving excellence, ensuring client satisfaction and fostering a positive working environment.">Key Responsibilities:">">Lead and oversee a dedicated team, setting clear objectives and fostering a collaborative work culture.">Manage the daily operations of the centre, ensuring smooth functioning and...

our client is a global leading CRDMO, offering discovery, development, and manufacturing services for both small molecules and Biologics. On small molecules services, APSL has a demonstrated track record for end-to-end services, and has a good customer base to make the business sustainable. Large molecules services were added recently and the company is in...

About This RoleWe are seeking a Customer Care Executive to provide exceptional customer support, ensure customer satisfaction, and deliver excellent customer service. The successful candidate will be responsible for responding to customer inquiries, resolving issues, maintaining accurate customer records, and proactively engaging with customers to understand...

Customer Service SpecialistWe are seeking a highly skilled and experienced Customer Service Specialist to join our team.Key Responsibilities:Provide exceptional customer service via phone, email, and in-person interactionsResolve customer complaints and concerns in a professional and timely mannerMaintain accurate records of customer interactions and...

Job Title: Customer Experience Liaison We are seeking a highly skilled and experienced Customer Experience Liaison to join our team.Key Responsibilities:Providing exceptional customer service and support through various communication channelsResolving customer complaints in a timely and professional mannerCollaborating with internal teams to ensure seamless...

We are seeking a highly skilled professional to fill the role of Customer Relations Specialist.Key Responsibilities:Initial Point of Contact: Serve as the primary point of contact for customer inquiries via phone or email, providing prompt and effective support.Customer Relationship Management: Foster strong, positive relationships with clients by ensuring...

Key Role in Customer Experience ManagementWe are seeking a highly skilled professional to manage the entire customer experience, drive customer growth success and marketing strategies.Responsibilities:Managing the entire customer experience, upselling/cross-selling, and maintaining the hygiene of net promoter score.Analyse data and insights to drive customer...

Customer Service RepresentativeThis is a full-time role for a customer-facing representative. As a customer service representative, you will be responsible for providing excellent customer support, ensuring customer satisfaction, and enhancing the overall customer experience.Your day-to-day tasks will include addressing customer inquiries and concerns,...

Job Title: Customer Relationship ExecutiveAbout the Role:As a key member of our team, you will be responsible for delivering exceptional customer experiences. This includes handling customer queries and issues through various channels, converting leads into sales orders, and promoting our products on marketplaces such as Amazon and Nykaa.Key...

Job Title: Customer Experience SpecialistWe are seeking a highly motivated and customer-focused professional to deliver exceptional support and ensure a positive customer experience.Key Responsibilities:Serve as the primary contact for clients via phone, email, and chat.Respond promptly to inquiries and provide accurate information about products and...