Customer Service Specialist

1 day ago


Noida, Uttar Pradesh, India beBeeCustomer Full time ₹ 16,00,000 - ₹ 24,00,000

Job Title: Customer Service Specialist

Job Details

Summary: We are seeking a highly skilled customer service specialist to manage day-to-day interactions with customers. The ideal candidate will have excellent communication skills, be able to work independently and as part of a team, and possess strong problem-solving abilities.

Key Responsibilities:

  1. Process customer inquiries and complaints in a timely and professional manner.
  2. Collaborate with internal teams to resolve customer issues and ensure seamless customer experiences.
  3. Document customer interactions and update records accordingly.
  4. Maintain accurate records of customer communications and escalate complex issues to senior staff members when necessary.

Functional Area:

Customer Service, Communication, Problem-Solving, Teamwork, Time Management



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