
Customer Service Specialist
1 day ago
Job Title: Customer Service Specialist
Job DetailsSummary: We are seeking a highly skilled customer service specialist to manage day-to-day interactions with customers. The ideal candidate will have excellent communication skills, be able to work independently and as part of a team, and possess strong problem-solving abilities.
Key Responsibilities:
- Process customer inquiries and complaints in a timely and professional manner.
- Collaborate with internal teams to resolve customer issues and ensure seamless customer experiences.
- Document customer interactions and update records accordingly.
- Maintain accurate records of customer communications and escalate complex issues to senior staff members when necessary.
Functional Area:
Customer Service, Communication, Problem-Solving, Teamwork, Time Management
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