Executive Director of Digital Transformation
3 days ago
At Genpact, we empower our clients to create a better world by harnessing the power of technology and humanity. With over 115,000+ curious and courageous minds, we have the expertise to deliver transformative solutions that drive impact.
Salary InformationWe offer an attractive salary package for this role, estimated to be in the range of $120,000 - $180,000 per annum, commensurate with experience.
Job DescriptionWe are seeking an experienced Executive Director of Digital Transformation to lead our Lean Digital Transformation (LDT) initiatives. This is a senior leadership role that requires a growth-focused leader with strong experience in Lean and Digital Transformation.
The successful candidate will be responsible for leading the improvement agenda for assigned verticals/customers, working closely with COOs and other senior stakeholders, and ensuring smooth delivery on functional & vertical goals for LDT at a global level.
Responsibilities- Align with COO/Sr. GOL/Portfolio Owner to create a continuous improvement (CI) agenda and deliver on it
- Partner with ops to identify and deliver Value-Share and Revenue Assurance opportunities
- Deliver thorough Continuous Improvement, committed productivity, and productivity improvement in TBP accounts and Bad Bench reduction in named accounts
- Program manage Digital Twin deployment in prioritized accounts in the vertical
- Identify digital use cases
- Prioritize resource alignment to stabilize mega wins
- De-risk operations through Risk Control and Best Practice framework
- Orchestrate operational excellence, governance, and transformation rigor to optimize short-term improvement and long-term value creation
- Hold self and organization accountable to deliver on Genpact client commitment
- Own agreed and prioritized transformation initiatives by collaborating with Business, Service Line, Regional LDT leadership
To be considered for this role, you should have:
- A post-graduation from top institutes
- Meaningful work experience in core Finance proficiencies (FP&A, Commercial & Operational Finance, Accounting Close, Risk, etc.), Financial Systems or Analytics
- Previous senior leadership experience in digital transformation, Lean Six Sigma, solution design, or process consulting with impact on delivery
- Global exposure with consistent track record for digital projects: Robotics, AI, automation
- Excellent communication and influencing skills. Communicate to senior leaders in simple terms, to drive resolution & decisions
- Demonstrated competency in strategic thinking & leadership with strong abilities in relationship management, flexibility/adaptability, and accountability to targeted productivity/outcome
- Qualifications & demonstrated experience for leading 'Lean' projects or application of 6Sigma methodologies with quantifiable efficiency and quality improvements is a plus
- Proven track record of driving transformation in client operations
Preference will be given to candidates with:
- Digital deployment for large/medium-scale customers
Genpact offers a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. We are an Equal Opportunity Employer and consider applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
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