Clinical Information Coordinator

2 days ago


Pune, Maharashtra, India EVERSANA Full time

Eversana is a dynamic and innovative pharmaceutical company seeking a skilled Clinical Information Coordinator to join our team.

Job Summary:

The Clinical Information Coordinator will play a critical role in supporting the safe and effective use of our products by providing timely, scientifically balanced, evidence-based information to healthcare professionals, patients, and payers. This position requires strong clinical knowledge, critical thinking skills, and excellent communication abilities.

Responsibilities:

  • Respond to medical information inquiries from physicians, pharmacists, nurses, and other healthcare professionals, utilizing clinical information skills to identify, research, and critically evaluate medical literature.
  • Utilize writing skills for adverse event and product complaint narratives during intake as well as medical inquiry custom responses.
  • Handle requests across multiple channels and platforms (phone, email, CRM, chat, etc.).
  • Identify adverse events and product complaints during interactions with customers, perform intake sufficient to generate adverse event and product complaint reports in compliance with Eversana standard operating procedures.
  • Maintain product, therapeutic area, and client-specific requirements knowledge.
  • Ensure good documentation, high-quality, and excellent customer service.

Requirements:

  • Pharm.D, Master of Science (Msc), B.Pharm, M.Pharm, or any other Life Sciences degree.
  • Excellent documentation skills, excellent verbal and written communication skills, and strong clinical background.

Benefits:

We offer a competitive salary range of $65,000 - $85,000 per year, depending on experience. Additionally, we provide a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Location:

This position is based in [insert location], offering a great work-life balance and opportunities for growth and development.



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