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Customer Success Business Partner

2 weeks ago

Gurgaon, Haryana, India Work Companion Full time

Company Overview

Work Companion is a provider of innovative HRTech solutions dedicated to supporting people-centric businesses.

We assist fast-growing companies and their employees by digitizing and automating HR processes to ensure workforce engagement and productivity.

Job Description

This is a full-time on-site role for an Account Growth Specialist located at Work Companion. The successful candidate will be responsible for ensuring customer satisfaction, retention, providing customer support, managing accounts, and utilizing analytical skills to enhance customer experience on a daily basis.

Required Skills and Qualifications

  • Excellent customer satisfaction and retention skills
  • Strong customer support and account management skills
  • Analytical skills with the ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Experience in the HRTech industry is a plus
  • Bachelor&aposs degree in Business Administration or related field