Customer Experience Manager

5 days ago


Chennai, Tamil Nadu, India Tata Consultancy Services Full time

**Job Requirements:**

We are seeking a Customer Experience Manager to join our team at Tata Consultancy Services. In this role, you will be responsible for ensuring that our customers receive exceptional service and support. This will involve managing customer relationships, identifying areas for improvement, and developing strategies to enhance customer satisfaction.

Key Responsibilities:

  • Manage customer relationships and ensure that their needs are met.
  • Identify areas for improvement and develop strategies to enhance customer satisfaction.
  • Develop and implement plans to improve customer engagement and loyalty.
  • Collaborate with internal stakeholders to ensure seamless delivery of services.

About Us:

Tata Consultancy Services (TCS) is a leading IT services company that provides innovative business solutions to its clients. We are committed to delivering high-quality services that meet our clients' expectations.



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