Customer Experience Specialist

4 days ago


Chennai, Tamil Nadu, India Mi Lifestyle Marketing Global Private Limited Full time

**Job Summary**

Mi Lifestyle Marketing Global Private Limited is seeking a highly skilled Customer Experience Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience with our company.

Key Responsibilities:

  • Answer phone calls from customers and respond to their inquiries in a timely and professional manner
  • Resolve any issues that may arise and provide solutions to customers
  • Follow up with customers to ensure their satisfaction with our products and services
  • Monitor customer feedback and use it to improve our products and services
  • Provide administrative support as needed, including data entry and document preparation

Requirements:

  • Excellent communication and interpersonal skills
  • Able to work effectively in a team environment
  • Strong organizational and time management skills
  • Proficient in Microsoft Office or similar software


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