Telecaller - Healthcare Services Coordinator

2 days ago

Pune, Maharashtra, India beBeePatient Full time ₹ 60,000 - ₹ 80,000

Job Role:

A Telecaller plays a crucial role in our healthcare services team, facilitating seamless patient care experiences by coordinating with US doctor's offices to schedule appointments and collect pending balances.

Key Responsibilities:

  • Appointment Scheduling: Coordinate with US doctor's offices to schedule patient appointments based on availability and patient preferences.
  • Patient Engagement: Communicate effectively with patients to confirm appointments and provide necessary information regarding upcoming visits.
  • Pending Balance Collection: Follow up with patients regarding outstanding balances, providing assistance in resolving payment issues.

Benefits:

  • Opportunity to work with a dynamic healthcare services provider
  • Chance to contribute to enhanced patient satisfaction and operational efficiency

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