Senior UX Research Specialist

1 week ago

Bengaluru, Karnataka, India beBeeUser Full time ₹ 1,20,00,000 - ₹ 1,80,00,000

Drive Business Impact through User-Centered Design

We are seeking a seasoned UX research expert to join our team. The ideal candidate will lead strategic initiatives, inspire collaboration in a fast-paced environment, and deliver actionable insights that shape user-centered solutions aligned with business goals.

This is a unique opportunity to make a meaningful impact by driving innovation and excellence in product design.

  • Experience: 2-4 years of hands-on UX research experience.
  • Critical Selection Criteria:
    • Research Skills: Proven ability with qualitative + quantitative methods (e.g., usability testing, contextual inquiries, surveys, task analysis).
    • Healthcare/Pharma MR Experience: Exposure to studies such as ATU, demand studies, conjoint analysis, segmentation, and tracking.
    • UCD Expertise: Strong knowledge of user-centered design principles.
    • Stakeholder Management: Ability to influence and drive alignment with cross-functional stakeholders.
    • Insight Translation: Strong skill in synthesizing data into actionable, business-impacting recommendations.

Key Responsibilities:

  • Define Research Goals: Partner with client stakeholders to identify and prioritize research objectives aligned with business strategies, user needs, and success metrics.
  • Investigate User Behaviors: Conduct studies into user goals, pain points, and workflows using contextual inquiries, ethnographic research, and interviews.
  • Develop Research Plans: Design strategies using methods such as usability testing, A/B testing, surveys, or advanced MR techniques like conjoint and segmentation.
  • Evaluate and Analyze Usability: Facilitate usability and accessibility testing, identify improvement opportunities, and provide evidence-based recommendations.
  • Synthesize and Share Insights: Translate complex research into clear design and business recommendations; communicate findings via reports, visualizations, and workshops.

Requirements:

  • Experience in defining qual and quant research goals, investigating user needs, and identifying opportunities to improve workflows and productivity.
  • Expertise in evaluating usability through testing and translating insights into actionable design recommendations.
  • The ability to collaborate with cross-functional teams, sharing progress and findings to drive alignment and results.
  • A history of independently planning and executing UX/MR research activities using both qualitative and quantitative methods.
  • Familiarity with corporate or consulting environments, along with excellent time management, organization, and communication skills.

Preferred Qualifications: BDes/MDes, BE/BTech, or degrees in psychology, cognitive science, human factors, HCI, or related fields.

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