
Client Relationship Manager
1 day ago
The role of a Key Client Advocate is pivotal in building and maintaining strong, lasting relationships with clients. The successful incumbent will be responsible for ensuring client needs are met and delivering exceptional service.
Core Responsibilities:
- Foster long-term relationships with clients and key stakeholders.
- Address client concerns and complaints, creating tailored plans to address their business requirements.
- Offer expert advice on process optimization and schedule regular meetings to ensure client satisfaction.
- Serve as the primary point of contact for client issues and escalate concerns as necessary.
- Collaborate with internal teams to deliver solutions that meet client needs.
Required Skills & Qualifications:
- Strong communication and interpersonal skills.
- High level of motivation and a willingness to learn.
- Excellent organizational and time management abilities.
- Possession and desire to excel in a business development capacity.
About Us:
We specialize in providing digital trust platforms that offer advanced KYC, verifications, and background checks. Our team focuses on redefining trust, safety, compliance, and accountability through our innovative solutions.
What We Offer:
- A competitive salary and comprehensive benefits package.
- Mentorship and opportunities for professional growth and development.
- Exposure to a diverse range of industries and clients.
- Ongoing training and professional development programs.
- Additional perks such as flexible work arrangements, holidays/leaves, etc.
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