Counselling Director

The Manager – AcadFly will be responsible for leading and managing a team of counsellors and admissions officers to ensure seamless end-to-end execution of overseas MBBS counselling and admissions.

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• Lead, mentor, and manage a team of counsellors and admissions executives, ensuring achievement of departmental targets.">
• Oversee the entire admissions cycle, including student counselling, university shortlisting, application processing, documentation, visa guidance, and onboarding.">
• Establish and maintain professional relationships with international partner universities, particularly in Russia and Kazakhstan, ensuring compliance with admission requirements and timelines.">
• Monitor and enhance the quality of counselling services, ensuring accuracy, compliance, and ethical standards.">
• Develop and implement efficient processes to improve conversions and reduce application drop-offs.">
• Track and evaluate team performance metrics; conduct regular reviews, feedback sessions, and training interventions.">
• Collaborate with internal stakeholders including Marketing, Operations, Finance, and Compliance to ensure seamless execution.">
• Address escalations from students and parents promptly, ensuring satisfaction and resolution.">
• Prepare regular performance and progress reports, highlighting achievements, gaps, and corrective measures.">

Our ideal candidate will possess:

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• Bachelor's degree in Management, Education, or a related field (Master's preferred).">
• Minimum 3–5 years of experience in overseas education counselling, student recruitment, or MBBS abroad advisory services.">
• Proven experience in team handling and operations management.">
• In-depth knowledge of international medical education systems, particularly in Russia and Kazakhstan, along with familiarity with visa and compliance requirements.">
• Strong leadership, communication, and interpersonal skills.">
• Ability to work in a target-oriented and fast-paced environment.">
• Proficiency in CRM tools and counselling/admissions management systems will be an added advantage.">

The following key performance indicators will measure success:

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• Monthly/Quarterly Enrolment Numbers">
• Conversion Ratios (Leads → Counselling → Admission)">
• Student Satisfaction Scores & Feedback">
• Application Processing Timelines">
• Compliance & Documentation Accuracy">

We provide:

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• An opportunity to contribute to a rapidly growing EdTech leader.">
• Competitive compensation with performance-based incentives.">
• A collaborative, dynamic, and growth-oriented work culture.">
• Career advancement opportunities within the organization.">