Service Delivery Manager
4 hours ago
About the Role
We are seeking a highly skilled Service Delivery Manager to join our team at Resource Tree Global Services. As a key member of our organization, you will be responsible for overseeing the delivery of services and solutions to ensure they meet or exceed client expectations.
Key Responsibilities:
- Develop and implement strategies to enhance service delivery efficiency and effectiveness.
- Act as the primary point of contact for clients, addressing any issues or concerns promptly.
- Collaborate with cross-functional teams to align processes and workflows with business objectives.
- Work closely with technical and architect teams to finalize and validate service architectures.
- Lead and manage a team of technical professionals, providing guidance, support, and performance feedback.
Required Qualifications:
- Proven experience in a service delivery management role or similar position.
- Basic knowledge of Azure cloud services and SQL querying.
- Strong understanding of process alignment, architectural design, and chargeback mechanisms.
- Excellent leadership and team management skills.
Compensation and Benefits:
The estimated salary for this role is around $120,000 per annum, depending on experience. Additionally, we offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
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