Service Delivery Manager

4 hours ago


Hyderabad, Telangana, India Resource Tree Global Services Full time

About the Role

We are seeking a highly skilled Service Delivery Manager to join our team at Resource Tree Global Services. As a key member of our organization, you will be responsible for overseeing the delivery of services and solutions to ensure they meet or exceed client expectations.

Key Responsibilities:

  • Develop and implement strategies to enhance service delivery efficiency and effectiveness.
  • Act as the primary point of contact for clients, addressing any issues or concerns promptly.
  • Collaborate with cross-functional teams to align processes and workflows with business objectives.
  • Work closely with technical and architect teams to finalize and validate service architectures.
  • Lead and manage a team of technical professionals, providing guidance, support, and performance feedback.

Required Qualifications:

  • Proven experience in a service delivery management role or similar position.
  • Basic knowledge of Azure cloud services and SQL querying.
  • Strong understanding of process alignment, architectural design, and chargeback mechanisms.
  • Excellent leadership and team management skills.

Compensation and Benefits:

The estimated salary for this role is around $120,000 per annum, depending on experience. Additionally, we offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.



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