Global Service Delivery Manager
2 days ago
Amazon International Seller Services is seeking a highly skilled Global Service Delivery Manager to join our team. As a key member of our organization, you will be responsible for driving multiple projects and programs simultaneously, ensuring successful delivery and results.
E-commerce Experience Preferred:
- 8+ years of experience in handling live projects/programs end-to-end
- Ability to work with IT systems, good knowledge of SQL
- Excellent communication skills in written and oral English
- Attention to detail and high capability to work on different projects in parallel
- Creative and analytical problem solver with a passion for operational excellence
Salary Range: $120,000 - $180,000 per annum (dependent on location and experience)
Key Responsibilities:- Own and drive multiple projects and programs in parallel
- Deliver ML/Rule based prioritization models for account management teams
- Setup or manage programs by owning creation of SOP's, defining metrics, reporting, monitoring performance, and implementing technical initiatives
- Manage key improvement initiatives and projects: drive new product launches and relationship extensions by partnering with business development and on-boarding teams
- A supportive and inclusive work environment
- Ongoing training and development opportunities
- A competitive salary and benefits package
Our mission is to make Sellers successful on Amazon. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools.
Join myGwork, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
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