
Travel Experience Specialist
3 days ago
We're looking for experienced travel professionals to join our inbound team as Expert Customer Success – Inbound Tours.
- This is a key link between our international travel partners and on-ground suppliers, curating unforgettable experiences for FITs and groups.
Key Responsibilities:
- Manage and respond to B2B travel queries from international agents.
- Design customized itineraries with accurate costing and creative experiences.
- Handle end-to-end bookings with hotels, transport, guides, and other partners.
- Oversee travel documentation and provide real-time tour support.
- Maintain proactive follow-ups on payments, confirmations, and client updates.
- Stay updated on destination trends to deliver innovative solutions.
- Ensure seamless operations and a high level of client satisfaction.
Required Skills & Qualifications:
- 5–9 years of experience in inbound operations.
- Strong knowledge of India & the Subcontinent.
- Proven skills in itinerary planning, costing, and ground operations.
- Excellent communication in English (written & spoken).
- Detail-oriented, highly organized, and able to think on your feet.
What We Offer:
- Work with leading international travel brands.
- Be part of a reputed, long-standing DMC with global recognition.
- Get exposure to multi-country programs and high-value projects.
- Access to training, FAM trips, and professional growth opportunities.
- A collaborative, friendly, and flexible work culture.
- Health benefits, performance recognition, and career progression.
Join us to bring the magic of India & beyond to the world
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