Travel Experience Specialist

1 day ago


Mangalore, Karnataka, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 15,00,000

Job Title: Customer Excellence Executive

Key Responsibilities:

  • Manage Real-Time Customer Queries
  • Solve Complex Issues Efficiently
  • Coordinate with Suppliers and Stakeholders
  • Provide Timely Assistance for Itinerary Changes
  • Maintain Clear Communication with Customers
  • Document Resolutions for Service Improvement

Requirements:

  • Minimum 1-3 years of experience in customer service, travel operations, or a related field.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Familiarity with travel bookings and emergency handling.
  • Ability to work independently and make quick judgments.
  • A customer-centric approach with a focus on delivering exceptional service.

Benefits:

This role offers the opportunity to grow professionally, develop new skills, and make a positive impact on customers' lives.

About the Role:

This position is ideal for individuals who thrive in fast-paced environments, are passionate about delivering exceptional customer experiences, and are eager to learn and grow.



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