Senior Executive

9 hours ago

Kannur, Kerala, India beBeeOperations Full time ₹ 18,00,000 - ₹ 21,00,000

Job Title

Director of Operational Efficiency

The Director of Operational Efficiency is a senior-level position responsible for overseeing and optimizing the day-to-day activities of the corporate office, ensuring smooth functioning across all departments. This role requires comprehensive knowledge of office operations, including HR, Admin, Finance, Projects, Procurement, and Support Teams.

Key Responsibilities:

  • Operational Management: Oversee day-to-day operations within the corporate office, ensure proper functioning of departments such as Admin, HR, Finance, Sales Support, Procurement, and Projects.
  • Cross-Functional Coordination: Align work between various verticals to ensure smooth workflows, track cross-functional tasks, identify roadblocks, and ensure timely resolution.
  • Process Optimization: Develop and implement standard operating procedures (SOPs) for all office functions, ensure document control, filing systems, and reporting formats are standardized and followed.
  • Performance Monitoring: Review daily, weekly, and monthly reports from all departments, prepare consolidated dashboards and updates for senior management, and monitor internal KPIs related to operations, productivity, and project delivery support.
  • Team Oversight & Task Allocation: Allocate and monitor tasks to department heads or coordinators, follow up on deadlines, pending work, and escalated issues, and ensure that team members are adequately supported and resourced.
  • Policy Enforcement & Compliance: Ensure adherence to company policies, rules, and internal guidelines, maintain discipline, attendance, and punctuality within the office, and work closely with HR for employee engagement, conflict resolution, and training needs.
  • Communication & Escalation Handling: Act as the central point of communication between departments and top management, handle operational escalations and ensure timely resolution, and conduct regular coordination meetings with department heads.

Qualifications & Requirements:

  • Education: Bachelor's or Master's Degree in Business Administration, Operations, or related field.
  • Experience: 8-12 years in office operations, administration, or general management.
  • Key Skills: Strong multitasking, coordination, decision-making, and organizational skills.
  • Technical Knowledge: Basic understanding of HR, Admin, Procurement, Finance, and Project Coordination.
  • Software Skills: MS Office Suite, Task Management Tools (Asana, Trello, ERP, etc.).
  • Language: Proficient in English and local language (if applicable).

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