
IT ServiceNow Platform Manager
2 days ago
We are seeking an experienced IT professional to manage and support our ServiceNow platform.
This role involves day-to-day administration, user management, configuration, troubleshooting, upgrades, performance monitoring, security maintenance, and governance standard enforcement.
The ideal candidate will have a strong background in IT service management modules, workflows, and integrations. A Bachelor's degree in Information Technology or Computer Science is required, along with 5+ years of ServiceNow administration experience and a ServiceNow Certified System Administrator (CSA) certification.
Key Responsibilities:
- Manage and maintain the ServiceNow platform
- User provisioning and deprovisioning
- Troubleshooting and issue resolution
- Platform upgrades and performance optimization
- Security posture and compliance assurance
Requirements:
- Bachelor's degree in Information Technology or Computer Science
- 5+ years of ServiceNow administration experience
- ServiceNow Certified System Administrator (CSA) certification
- Strong knowledge of IT service management modules, workflows, and integrations
- Excellent communication and problem-solving skills
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