IT ServiceNow Platform Manager

2 days ago


Kozhikode, Kerala, India beBeeServicenow Full time ₹ 12,00,000 - ₹ 15,00,000

We are seeking an experienced IT professional to manage and support our ServiceNow platform.

This role involves day-to-day administration, user management, configuration, troubleshooting, upgrades, performance monitoring, security maintenance, and governance standard enforcement.

The ideal candidate will have a strong background in IT service management modules, workflows, and integrations. A Bachelor's degree in Information Technology or Computer Science is required, along with 5+ years of ServiceNow administration experience and a ServiceNow Certified System Administrator (CSA) certification.

Key Responsibilities:

  • Manage and maintain the ServiceNow platform
  • User provisioning and deprovisioning
  • Troubleshooting and issue resolution
  • Platform upgrades and performance optimization
  • Security posture and compliance assurance

Requirements:

  • Bachelor's degree in Information Technology or Computer Science
  • 5+ years of ServiceNow administration experience
  • ServiceNow Certified System Administrator (CSA) certification
  • Strong knowledge of IT service management modules, workflows, and integrations
  • Excellent communication and problem-solving skills


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