Care Coordinator

4 days ago

Solapur, Maharashtra, India beBeeTelephone Full time ₹ 6,00,000 - ₹ 12,00,000

Healthcare Telephone Professional

Health1 Super Speciality Hospital is one of Gujarat's fastest-growing healthcare networks with advanced technology, patient-centric care, and a vision to make world-class healthcare accessible.

About the Role:
  • This position involves handling inbound and outbound calls for patient inquiries, appointments, and follow-ups.
  • The role requires providing accurate information about hospital services and doctors' availability.
  • Maintaining call records and updating CRM/HMIS systems is an essential part of this job.
  • Coordinating with front office and clinical teams ensures a smooth patient experience.
  • Professional, empathetic, and courteous communication is expected at all times.
Requirements:
  • A graduate or undergraduate degree with good communication skills in Gujarati, Hindi, and English is required.
  • Prior experience in hospital/healthcare telecalling is preferred but not necessary.
  • BASIC computer proficiency in MS Office and HMIS/CRM systems is expected.
  • Strong interpersonal skills, patience, and the ability to handle patients with care are essential qualities for this role.
What We Offer:
  • The opportunity to be part of an advanced super speciality hospital team
  • A supportive and professional work environment that fosters growth and development

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