Current jobs related to Customer Success Specialist - Hyderabad, Telangana - beBeeCustomerSuccess
-
Product Specialist- Customer Success
3 weeks ago
Hyderabad, Telangana, India Loyalty Juggernaut Full timeJob DescriptionJoin our dynamic Customer Success team as a Product Specialist, where you&aposll play a key role in delivering innovative enterprise loyalty solutions for leading global brandsAt Loyalty Juggernaut, were on a mission to revolutionize customer loyalty through AI-driven SaaS solutions. We are THE JUGGERNAUTS, driving innovation and impact in the...
-
Senior Specialist, Customer Success
4 weeks ago
Hyderabad, Telangana, India ICE Full timeJob DescriptionJob PurposeThe Senior Specialist will be assigned to oversee a territory of high value customers. The role is expected to build up a deep understanding of the services our accounts are contracted for, the underpinning infrastructure, as well as the customer's use of our products in downstream applications and users.Responsibilities- Ensures...
-
Manager, Customer Success
3 weeks ago
Hyderabad, Telangana, India Insightsoftware Full timeJob Description- Work closely with Customer Success functional leadership to drive prospecting strategies and AT RISK Management and Renewal Management- Coach & Mentor teams in performing their duties effectively.- Lead and Manage Customer Success teams and provide them guidance & mentorship.- Develop & implement strategic plans for Customer Success in...
-
Customer Success Manager
1 week ago
Hyderabad, Telangana, India Vistex Full timeDescription:We are looking for a creative, inspiring, and seasoned Customer Success Manager (CSM) who can independently manage and help grow clients in the APJ & MENA Region. As a CSM, reporting into the Director of Customer Success, you will work cross-functionally with multiple internal teams to ensure alignment with client goals and objectives.What youll...
-
Customer Success Manager
2 weeks ago
Hyderabad, Telangana, India Innovapptive Full time US$ 1,50,000 - US$ 2,00,000 per yearCustomer Success ManagerLocation: Hyderabad, IndiaEmployment Type: Full-Time; Salaried Compensation: Base Salary, Bonus, MedicalJob Description About UsAt Innovapptive, we are bringing the industrial front-line worker, back-office and assets together. Our platform is the only patented and "Code-Free" connected worker platform for SAP and IBM Maximo and...
-
Customer Success Manager
3 weeks ago
Hyderabad, Telangana, India ORBCOMM Full timeJob DescriptionJoin Us as Customer Success Manager (CSM)Join our team as a Customer Success Manager and take the lead in driving customer satisfaction and retention. In this pivotal role, you&aposll build and nurture strong relationships with clients, ensuring they achieve maximum value from our solutions. You&aposll collaborate with cross-functional teams,...
-
Customer Success Manager
3 weeks ago
Hyderabad, Telangana, India Vistex Full timeJob DescriptionLocation: BangaloreMode Of work : Work from Office.Experience : 7 to 8 Yrs relevant experience in CSM.Description:We are looking for a creative, inspiring, and seasonedCustomer Success Manager (CSM) who can independently manage and help grow clients in the APJ & MENA Region.As a CSM, reporting into the Director of Customer Success, you will...
-
Customer Success Executive
3 weeks ago
Hyderabad, Telangana, India Fin Infocom Private Limited Full timeJob DescriptionDescriptionWe are seeking a Customer Success Executive to join our dynamic team in India. The ideal candidate will be responsible for ensuring our customers achieve their goals through our products and services, enhancing customer satisfaction and loyalty.Responsibilities- Manage customer accounts to ensure satisfaction and retention.- Act as...
-
Customer Success Manager
4 weeks ago
Hyderabad, Telangana, India greytHR Full timeAbout the CompanyGreytip Software is a pioneer in HR tech, empowering over 20,000 businesses globally through greytHR – our cloud-based HR & payroll platform. We help SMEs simplify HR operations, ensure statutory compliance, and enhance employee experiences. As we grow, we're looking for a proactive Account Manager who can be the strategic bridge between...
-
Customer success lead
1 week ago
Hyderabad, Telangana, India Country Chicken Co. Full timeJob Description 2: Customer Success Lead – Customer Care Location: HyderabadSalary Range: ₹21,000 - ₹23,000 per month (Up to ₹25,000 including performance-based incentives)Shifts: 6:00 AM - 2:00 PM | 2:00 PM - 8:00 PM (Rotational) Overview:We are looking for a dynamic Customer Success Lead to head our customer care operations and guide a small but...
Customer Success Specialist
2 weeks ago
Attracting top talent requires more than just a job listing. It demands a comprehensive approach that showcases your company's mission, values, and culture. This role is perfect for individuals who thrive in fast-paced environments, possess excellent communication skills, and are passionate about delivering exceptional customer experiences.
We are seeking a highly motivated Customer Success Specialist to join our team. As a key member of our organization, you will be responsible for building strong relationships with customers, understanding their needs, and providing tailored solutions to meet their expectations.
Responsibilities:
- Engage with customers through regular check-ins, addressing concerns, and offering expert advice to ensure seamless onboarding processes.
- Develop and maintain knowledge of our products or services, staying up-to-date with the latest features, updates, and best practices.
- Collaborate with internal teams, including sales, marketing, and product development, to align customer success initiatives with business objectives.
- Conduct thorough analysis of customer data, identifying trends, and providing actionable insights to inform business decisions.
- Work closely with cross-functional teams to design and implement customer-centric strategies, driving loyalty, retention, and growth.
- Stay current with industry trends, attending workshops, conferences, and online courses to enhance skills and stay ahead in the field.
Requirements:
- Excellent verbal and written communication skills, with the ability to articulate complex ideas in a clear, concise manner.
- Strong interpersonal skills, with experience working with diverse groups, including customers, colleagues, and stakeholders.
- Ability to work independently, prioritizing tasks, and managing multiple responsibilities in a dynamic environment.
- Proficiency in CRM tools, such as Salesforce or HubSpot, with experience utilizing data analytics to drive business outcomes.
- Basic knowledge of project management principles, with experience applying Agile methodologies to deliver results-oriented projects.
Preferred Qualifications:
- Previous experience in a customer-facing role, with a proven track record of achieving customer satisfaction targets.
- Knowledge of customer relationship management (CRM) software, with experience designing and implementing customer success strategies.
- Familiarity with business intelligence tools, such as Tableau or Power BI, with experience creating data visualizations to inform business decisions.
What We Offer:
- A competitive salary and benefits package, reflecting our commitment to attracting and retaining top talent.
- A dynamic, supportive work environment, fostering collaboration, innovation, and continuous learning.
- The opportunity to work with a talented team, dedicated to delivering exceptional customer experiences and driving business growth.
