
Customer Service Supervisor
2 days ago
This leadership role is responsible for overseeing the performance of customer service teams, ensuring adherence to quality standards and company policies. The supervisor will provide guidance and support to team members, monitor operations, and implement process improvements.
Key Responsibilities- Manage customer service teams to ensure exceptional service delivery
- Develop and implement strategies to improve customer satisfaction and loyalty
- Mentor and coach team members to enhance their skills and performance
- Monitor and analyze performance metrics to identify areas for improvement
- Communicate effectively with clients, vendors, and other departments to ensure seamless service delivery
- Considerable knowledge of customer service principles and practices
- Excellent communication and interpersonal skills
- Ability to lead and manage large teams effectively
- Demonstrated problem-solving and decision-making skills
- Working knowledge of workforce management practices and tools
This role offers a challenging and rewarding work environment with opportunities for growth and development.
What We Offer- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Bachelor's degree or equivalent combination of education and experience
- Considerable knowledge of customer service principles and practices
- Excellent communication and interpersonal skills
-
Customer Service Operations Manager
1 week ago
Hisar, Gurgaon / Gurugram, Sonipat / Sonepat, India beBeeLeadership Full time US$ 90,000 - US$ 1,20,000Job OverviewThe Call Center Supervisor I oversees teams of customer service associates who handle inquiries and problems via phone and/or email. They monitor operations to ensure adherence to service level standards, company policies, and procedures.Ensures professional and courteous customer support services are delivered to customers.Coordinates customer...
-
Senior Customer Service Representative
5 days ago
Hisar, Gurgaon / Gurugram, Sonipat / Sonepat, India beBeeCustomerService Full time US$ 40,000 - US$ 80,000Job DescriptionThe primary function of this role is to provide exceptional customer support to consumers through various communication channels, including phone, email, and instant messaging. As the primary point of contact for inbound customer issues, you will be responsible for resolving customer complaints in a timely and professional manner.You will work...
-
Customer Service Associate Lead
2 days ago
Gurgaon / Gurugram, Sonipat / Sonepat, Hisar, India beBeeCustomerService Full time US$ 40,000 - US$ 80,000Customer Service Associate Senior Job Description\The primary goal of this role is to provide top-notch customer support by phone, email or instant message. You will serve as the main point of contact for inbound customer issues and work closely with the Product Support department to resolve more technical product-related problems.\Key...
-
Call Center Training Specialist
6 days ago
Hisar, Gurgaon / Gurugram, Sonipat / Sonepat, India beBeeTrainer Full time US$ 40,000 - US$ 80,000Job OverviewThis role is responsible for designing and delivering training programs to equip call center personnel with the necessary skills and knowledge.Develops and implements comprehensive training plans that cater to diverse audiences, including employees and supervisors.Evaluates training effectiveness and identifies areas for improvement, making...
-
Customer Service Supervisor
6 days ago
Gurugram, Haryana, India McCormick Full time**CUSTOMER SERVICE SUPERVISOR**: - GURGAON, IN, 122001 ... **Position Overview** This position has responsibility for the effective management of the day-to-day work of the domestic or export Customer Service Analyst team, to ensure the delivery a high-quality service level to all McCormick customers. Responsibilities include managing, executing and...
-
Customer Experience Specialist
6 days ago
Hisar, Gurgaon / Gurugram, Sonipat / Sonepat, India beBeeCustomerCare Full time US$ 6,00,000 - US$ 12,00,000Job DescriptionWe cultivate a culture of inclusivity and positive impact within our community.Our organization actively promotes internal mobility and professional growth at all stages of an employee's career.We strive to provide exceptional customer experiences that meet the highest standards.To succeed, we require individuals who can adapt quickly to new...
-
Customer Experience Expert
1 day ago
Gurgaon / Gurugram, Sonipat / Sonepat, Hisar, India beBeeCustomerCare Full time US$ 6,00,000 - US$ 12,00,000Role OverviewWe strive to maintain an inclusive atmosphere and foster a positive impact within the community.At our organization, we promote internal mobility and professional growth at every stage of an employee's career.Our team is dedicated to providing exceptional support to our customers.We're committed to creating a culture where everyone feels valued...
-
Gurgaon / Gurugram, Sonipat / Sonepat, Hisar, India beBeeCustomerSupport Full time US$ 40,000 - US$ 80,000Job DescriptionWe are seeking a highly skilled Customer Support Specialist to join our team in providing top-notch service to consumers.Main Responsibilities:Provide customer support via phone, email, or instant message to resolve consumer inquiries and issues.Serve as the primary point of contact for inbound customer issues, escalating complex problems to...
-
Residential Supervisor
3 days ago
Hisar, Haryana, India beBeeLeadership Full time ₹ 21,60,000 - ₹ 42,00,000Job Title: Residential SupervisorThe Inspire Institute of Sport is a pioneering environment dedicated to fostering excellence in athletes with an eye on success at the Olympic Games. Our cutting-edge facilities and sports science, guided by some of the finest coaching minds from across the world, aim to help our athletes achieve their full potential.About...
-
Customer Service
7 days ago
Sonipat, India Jishu Enterprises Full timeA Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk...