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Banquet Operations Manager
1 month ago
Accor Job Description
**Job Title:** Assistant Manager Banquet
**Job Summary:**
We are seeking an experienced Assistant Manager Banquet to join our team. The successful candidate will be responsible for assisting the Banquets Manager in supervising daily shift operations, training supervisors and colleagues, and ensuring that all banquet and meeting requirements are met.
**Key Responsibilities:**
* Assist Banquets Manager in supervising daily shift operations
* Train supervisors and colleagues of the department
* Balance operational, administrative, and colleague needs
* Conduct regularly scheduled departmental meetings
* Work closely with the Culinary and Stewarding team to ensure all banquet and meeting requirements are in place
* Work with the Conference Services & Catering department to ensure that revenue and guest satisfaction levels are maximized
* Monitor monthly CGS and alcohol inventory
* Provide feedback to employees based on observation of service behaviors
* Follow outlet policies, procedures, and service standards
* Follow all safety and sanitation policies when handling food and beverage
**Requirements:**
* Previous supervisory experience in Banquets is required
* Computer literate in Microsoft Windows applications required
* University/College degree in a related discipline preferred
* Excellent communication and organizational skills
* Strong interpersonal and problem-solving abilities
* Highly responsible and reliable
* Ability to work well under pressure in a fast-paced environment
* Ability to work cohesively as part of a team
* Ability to focus attention on guest needs, remaining calm and courteous at all times
**Accomplishments:**
* Consistently offer professional, friendly, and engaging service
* Assist in supervising daily shift operations
* Train and develop supervisors and colleagues
* Balance operational, administrative, and colleague needs
* Conduct regularly scheduled departmental meetings
* Work closely with the Culinary and Stewarding team to ensure all banquet and meeting requirements are in place
* Work with the Conference Services & Catering department to ensure that revenue and guest satisfaction levels are maximized
* Monitor monthly CGS and alcohol inventory
* Provide feedback to employees based on observation of service behaviors
* Follow outlet policies, procedures, and service standards
* Follow all safety and sanitation policies when handling food and beverage
**About Us:**
Accor is a global hospitality company that operates a portfolio of brands, including Sofitel, Pullman, MGallery, and more. We are committed to providing exceptional service and creating memorable experiences for our guests.
**Language:**
English